> For the complete documentation index, see [llms.txt](https://knowledge.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000008507.md).
# How to Enable/Disable Illumina Proactive on the NovaSeq 6000
By connecting NovaSeq 6000 instrument to Illumina Proactive, Illumina will be alerted to failure risks before they affect a run. Illumina's Service and Support team analyzes instrument performance data, troubleshoots as needed, and schedules any required maintenance.
**To enable Illumina Proactive on the NovaSeq 6000 Software:**
1. From the Home Screen, select the menu button in the upper left corner.
2. Select **Settings**.
3. Under Settings, select **Send Instrument Performance Data** **to Illumina** from the Run Settings tab.
To disable ProActive, de-select **Send Instrument Performance Data to Illumina** in the same tab.
**Additional Resources:**
[Illumina Proactive Webpage](https://www.illumina.com/services/instrument-services-training/product-support-services/instrument-monitoring.html)\
[Illumina Proactive Frequently Asked Questions](https://www.illumina.com/content/dam/illumina-marketing/documents/products/other/illumina-proactive-faq-c-970-2019-004.pdf)\
[Illumina Product Security Portal](https://support.illumina.com/product-security-portal.html)
\
\
\
| |
| :--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------: |
| *For any feedback or questions regarding this article (Illumina Knowledge Article #8507), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000008507%20-%20Instrumentation%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000008507.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.