How to Enable/Disable Illumina Proactive on the NovaSeq 6000

By connecting NovaSeq 6000 instrument to Illumina Proactive, Illumina will be alerted to failure risks before they affect a run. Illumina's Service and Support team analyzes instrument performance data, troubleshoots as needed, and schedules any required maintenance.

To enable Illumina Proactive on the NovaSeq 6000 Software:

1. From the Home Screen, select the menu button in the upper left corner.

1. Select Settings.

2. Under Settings, select Send Instrument Performance Data to Illumina from the Run Settings tab.

To disable ProActive, de-select Send Instrument Performance Data to Illumina in the same tab.

Additional Resources:

Illumina Proactive Webpage Illumina Proactive Frequently Asked Questions Illumina Product Security Portal

For any feedback or questions regarding this article (Illumina Knowledge Article #8507), contact Illumina Technical Support [e-mail].