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How to Check When a Windows Password Was Last Updated or When It Will Expire
Overview
If experiencing issues related to login credentials or service authentication, checking the password history and expiration date for Windows accounts can help identify the root cause. This is especially useful when working with benchtop instruments or software like Local Run Manager (LRM).
Steps to Check Password Info
1. Open Command Prompt
Search for "cmd" in the Windows Search box to open Windows Command Prompt
2. Run the Following Commands
Enter each command into the Command Prompt, select Enter after each entry:
net user sbsuser
net user sbsadmin
These commands display account details, including:
Password last set date
Password expires
Account active status
3. Review or Share the Results
Take a screenshot of the output to share with Illumina Technical Support as needed.
For any feedback or questions regarding this article (Illumina Knowledge Article #3269), contact Illumina Technical Support techsupport@illumina.com.
